No charge
Academic guidance
One adviser per student in higher education, and a form tutor per class in upper secondary. They review your workload, your progress and your pathway choices.
The lead for each programmeBook through the student portal
Student support
You don't have to do it on your own.
Eight support services, all free to students. Each one says where it is, when it opens and what it handles.
01Services
Eight ways to ask for help.
None of them costs the student anything, and saying so plainly is half the point.
No charge
Tutoring
Extra help on the hardest modules, taught by students in later years under staff supervision.
Library, rooms 1 and 2Monday to Friday, 14:00 – 18:00
Free · up to eight sessions per term
Counselling and wellbeing
Confidential one-to-one appointments, anxiety management workshops, and a referral protocol for when a case goes beyond what the service can offer.
Services Building, ground floorMonday to Friday, 7:30 – 16:30
No charge
Inclusion and accessibility
Reasonable adjustments, technical support, materials in alternative formats and support during assessment. You can ask at enrolment or at any point in the year.
Student WellbeingMonday to Friday, 8:00 – 16:00
No charge
Employability
CV review, mock interviews, the jobs board, and introductions to partner employers.
Innovation Centre, south wingMonday to Friday, 8:00 – 16:00
No charge
Scholarships and financial support
Applying, renewing and rescheduling. If something unexpected happens, the case is reviewed within the current term rather than at the next round.
Student Wellbeing and FinanceMonday to Friday, 8:00 – 16:00
No charge
IT support
Institutional accounts, the virtual campus, lab access, and equipment loans for students holding a current means-tested scholarship.
Engineering Building, ground floorMonday to Friday, 7:00 – 19:00
No charge
Library
Lending, databases, training in searching and citation, and bookable study rooms.
Library BuildingMonday to Friday 7:00 – 20:00 · Saturday 8:00 – 14:00
Accessibility as a requirement, not an add-on
Reasonable adjustments can be requested at enrolment or at any point in the year, and apply to materials, assessment and spaces. The full protocol is in the document centre.
If your circumstances change
If something unexpected happens — financial, medical or family — the case is reviewed within the current term rather than at the next round. Coming forward before the deadline changes what can be done.